Automated Follow-Up Reminders
A lead follow-up –through messages, calls or real meet ups- is important and should never be missed. But dealing with them manually can be challenging for salespeople. However, with the right technology, it becomes a simple task. The Automated follow-up reminder feature in Workpex showcases this use case of effective technology utilization.
With this feature, you can schedule the next follow-up and set reminders in the Workpex system. These reminders notify you 15 minutes before the scheduled follow-up. Workpex can also send timely notifications if a follow-up task becomes overdue. It's essential to schedule follow-ups one after the other, and as a thoughtfully crafted Lead Management Software with Real-Time Notifications, Workpex makes this easy.
- Schedule reminders at specific times to optimize follow-up schedules.
- Reduce the mental effort of manual follow-ups, allowing focus on critical tasks.
- Access and organize all tasks conveniently at your fingertips.
- Streamline workflows, increase response rates, and save valuable time.
Personalized Messages Using WhatsApp and Email
As a product or service provider, it's essential to market your business in digital spaces like WhatsApp and email to increase profits. While WhatsApp and email marketing have been around since the advent of them, sending marketing messages manually to a large number of leads is a major challenge for marketers. Workpex, the best sales and lead management tool, effectively addresses this pain point with its advanced features,
Workpex has the ability to create personalized messages for bulk WhatsApp and email marketing. By using these individualized messages, you can engage in meaningful conversations with your customers, acquire new customers, promote your offers, re-engage with them, offer support, and share promotional content.
- Launch personalized marketing campaigns via preferred channels such as WhatsApp and email.
- Reach customers with clear, personalized messages rather than generic templates.
- Build trust and credibility with customers through secure and personalized communication.
- Reduce manual effort associated with traditional marketing campaigns.
Ability to Add Follow-Up Notes
When communicating with a lead, the information they share can be very valuable for future follow-ups. Each follow-up can provide new insights from the lead, which can help your team develop specific tactics to turn that lead into a loyal customer. However, if your lead management tool lacks the ability to store this information, your team will struggle to manage the influx of new info.
It can be a big headache if your team has to rely on memory or paper notes to keep track of all the new information provided by the lead during follow-ups. Workpex, the best lead tracking software, resolves this issue by allowing you to add follow-up notes within the follow-up creation window. This means that every time a new follow-up is created for a lead, the details, new questions, and queries can be stored within the system.
- Add all details obtained in a lead follow up within a centralized platform.
- No need to use paper notes or rely on memory for details obtained from a follow-up.
- Follow-ups are further organized, eliminating the need to note down information in another place.
- Customer issues can be easily resolved by referencing previous follow-up details.
Timeline Feature to Track Interactions
Is your sales team struggling with keeping track of client interactions? Do your salespeople have difficulty recalling the steps taken with each client during follow-ups? If so, Workpex- The best lead management software offers a solution. With Workpex, your team can utilize the timeline feature to track all interactions, such as notes, appointments, emails, phone calls, and tasks, ensuring that every interaction with a lead is documented and accessible.
The timeline captures the complete history of interactions with a lead. This feature provides clarity to sales admin regarding their team's client interactions. Even if a new user replaces an old one, the timeline feature will be immensely helpful in familiarizing the new user with the clients' details so far.
- Track notes, appointments, emails, calls, and tasks for a comprehensive history of lead interactions.
- Ensure all interactions with leads are documented and easily accessible for reference.
- Provide clarity to sales teams by maintaining a detailed timeline of client interactions.
- Assist new team members in familiarizing themselves with client details through the comprehensive timeline feature.
Schedule Meetings and Add to Calendar
Lead follow-ups, whether through messages, calls, or meetings, are crucial for effective sales management. However, managing these tasks manually can be challenging for sales teams. Workpex, the comprehensive Lead distribution & management software, addresses this with its feature to schedule meetings and add to Calendar in it.
With this feature, you can schedule all lead follow-ups—messages, meetings, or other interactions—directly into the calendar within the Workpex platform. In the Kanban view, you can clearly see the date of the next follow-up, eliminating concerns about forgetting important engagements because all information is consolidated within the Workpex platform.
- Schedule meetings and add them to the calendar in Workpex.
- Enables scheduling of all lead follow-ups—messages, calls, meetings—directly within its platform.
- Provides visibility of upcoming follow-ups in the Kanban view.
- Centralizes all scheduling information, reducing the risk of missed engagements.